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TEFL Accreditation Faq

International TEFL Accreditation Council

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ITEFLAC is an international quality assurance agency, working to improve quality assurance standards of TEFL/TESOL organizations all over the world. With its global network of experts, ITEFLAC grants accreditation to TEFL/TESOL course providers.

What type of institutions does ITEFLAC accredit?

ITEFLAC accreditation is open to both online and face-to-face TEFL/TESOL course providers and institutions internationally.

How much does the process cost?

Initial accreditation is free for the first year irrespective of the number of courses a provider or institute offers. Initial accreditation is valid for one year and is renewable on an annual basis for a fee of US$750. ITEFLAC does not charge a provider or institute a fee for each student enrolled on their courses.

What can we expect during the accreditation process?

The full details of what to expect during the accreditation process may be found under the “Accreditation Process & Fees” section of our website but the best advice we can give is if you are unsure of anything, then please contact the ITEFLAC office where we will be happy to offer any help or assistance that is required. ITEFLAC is dedicated to developing productive, long lasting working relationships with institutions and working with them continuously to ensure ongoing, consistent quality over the long term.

How long does the process take?

The whole process should not take any longer than 30 days from the point where a good application is received, however the time factor is also dependant on cooperation from the TEFL/TESOL course provider seeking accreditation with regards to a request for clarification or submission of documentation.

How long does accreditation last?

Accreditation is initially granted for a period of 1 year and is renewable on an annual basis.

Is an annual fee required to be paid by our institution?

Initial evaluation and accreditation is free for the first year. A renewal fee will become due every 12 months thereafter on the anniversary of the date when the first accreditation was awarded.

What kind of service can we expect from ITEFLAC after a successful award of accreditation?

Receiving ITEFLAC accreditation is only the first step on what we hope will be a long and fruitful partnership between ourselves and the accredited institution. To facilitate this we will assist our accredited institutions to develop into providers of quality higher education who are respected worldwide. We will endeavour to ensure that all the ITEFLAC Standards and the Code of Practice are adhered to and the best possible education experience is given to students by utilising continuous quality assurance systems. We will help to develop comprehensive, internal audit and self-evaluation systems alongside the accredited institution. We will also endeavour to assist the accredited institution to develop quality partnerships on a global scale, as well as ethical marketing strategies. By doing this the institution will gain international recognition for their institution which will allow for the development of fruitful partnerships with ethical, professional education agents globally.

What are the minimum qualification requirements for our principal and staff?

For the principal of an institution we would normally expect to see a higher degree such as a Masters or Doctorate, although if a person has substantial industry, business or commercial experience then this would be acceptable. The principal is not required to hold a specific teaching qualification. Teaching staff should hold a qualification equivalent to or above the subject in which they are teaching. They are not required to hold a teaching qualification but of course this would be beneficial.

Does ITEFLAC accreditation give an institution certificate or diploma-awarding powers or validate the institutions certificates or diplomas?

No, ITEFLAC evaluation includes an examination of the content and standard of the curriculum as well as the quality of its delivery to learners. We also pay close attention to the consistency and reliability of assessment. However, it should be noted that ITEFLAC neither confers nor validates certificate or diploma-awarding powers. Applicants wishing to study at any institution, including those offering distance or online TEFL/TESOL programmes, should always satisfy themselves that the level of recognition of a relevant award is sufficient to meet their needs.

What are the changes at our institution which we should notify ITEFLAC about?

There are a variety of changes that ITEFLAC may need to be made aware of. This can include; a change in premises, any changes in ownership, management or major staff changes, any changes to courses or awarding bodies, gaining or losing your license to operate etc. The reason ITEFLAC needs to be kept up to date of any changes or developments, is to protect the integrity of ITEFLAC accreditation and to ensure that an institution continues to be compliant with current legislation.

What is the process if ITEFLAC receives a complaint concerning an ITEFLAC accredited institution?

If a student contacts ITEFLAC to make a complaint about an institution, the student is advised to contact the institution directly to ensure they have tried to resolve the matter according to the institution’s own complaints or grievance’s procedure. If the student has tried to comply with the institution’s procedures and the matter has not been resolved, they may contact ITEFLAC for assistance. The student must provide evidence that they have a valid complaint or grievance and show that they have tried to comply with the institution’s procedure. If the evidence supplied by the student is believed to require further investigation, ITEFLAC will contact the institution directly to try and resolve the matter. The reason for ITEFLAC involvement is to ensure the institution is complying with their procedures in a fair manner. In an extreme or serious situation, the ITEFLAC Council may become involved with the possibility of ITEFLAC accreditation being withdrawn from the institution.

How do I check if an institution is accredited?

You can check if an institution is accredited by contacting the ITEFLAC office directly or by viewing the list of accredited course providers on our website.

Can ITEFLAC tell me if the course I wish to study is accredited/validated?

The International TEFL Accreditation Council (ITEFLAC) is an independent body specializing in the accreditation of TEFL/TESOL course providers and institutions. Applicants wishing to study or work at any institution, including those offering distance or online TEFL/TESOL programmes, should always satisfy themselves that the level of recognition of a relevant award is sufficient to meet their needs. The level of qualification differs from employer to employer.

What if I have a grievance concerning an ITEFLAC accredited institute?

If you contact ITEFLAC to make a complaint about an institution, you will be advised to contact the institution directly to ensure that you have tried to resolve the matter according the institution’s own complaints or grievance’s procedure. If you have tried to do this, but you believe the institution has not complied with their policies and procedures, then you will be asked to forward all evidence relating to the complaint or grievance via email to the ITEFLAC office. If the evidence you have supplied is believed to require further investigation, ITEFLAC will contact the institution directly to try and resolve the matter.

Is or will my qualification be valid/acceptable in a particular institution or country?

You should contact the issuing institution or the institution where you wish to study for advice on this matter.

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