ACCREDITED TEFL PROGRAMS

Accreditation FAQs

Welcome to our FAQS page! We understand that you may have questions about our accredited TEFL programs, services, policies and procedures. That’s why we’ve compiled a list of frequently asked questions to help you find the answers you need quickly and easily.

Whether you’re a new customer or a long-time user, we’re here to provide you with the information you need to make informed decisions. Browse through our FAQs to find the answers you’re looking for, and if you don’t see what you need, don’t hesitate to contact us.

We’re always happy to help!

TEFL ACCREDITATION FAQS

Accredited TEFL Programs

We´re here to help you find the answers to your questions. Whether your questions relate to our accredited TEFL programs or our procedures for accreditation – we´re happy to oblige!

Who does ITEFLAC accredit?

ITEFLAC accreditation is open to both online, face-to-face and hybrid TEFL & TESOL course providers and institutions internationally.

How much does the process cost?

ITEFLAC’s initial evaluation fee is US$750 irrespective of the number of courses a provider or institution offers.

An initial non-refundable accreditation fee of US$250 is payable after completion of Stage 1 of the accreditation process. The outstanding accreditation fee of US$500 is payable on the award of accreditation status.

Initial accreditation is valid for one year and is renewable on an annual basis for a fee of US$750 irrespective of the number of courses a provider or institution offers.

ITEFLAC does not charge a provider or institute a fee for each student enrolled on their courses.

What is the accreditation process?

The full details of what to expect during the accreditation process may be found under the “Accreditation Process & Fees” section of our website but the best advice we can give is if you are unsure of anything, then please contact the ITEFLAC office where we will be happy to offer any help or assistance that is required. ITEFLAC is dedicated to developing productive, long lasting working relationships with institutions and working with them continuously to ensure ongoing, consistent quality over the long term.

How long does the process take?

The whole process should not take any longer than 30 days from the point where a good application is received, however the time factor is also dependant on cooperation from the TEFL/TESOL course provider seeking accreditation with regards to a request for clarification or submission of documentation.

How long does accreditation last?

Accreditation is initially granted for a period of 1 year and is renewable on an annual basis.

How to I check accreditation details?

You can check if an institution is accredited by contacting ITEFLAC or by checking the list of accredited course providers on our website.

What should I notify ITEFLAC about?

There are a variety of changes that ITEFLAC may need to be made aware of. This can include; a change in premises, any changes in ownership, management or major staff changes, any changes to courses or awarding bodies, gaining or losing your license to operate etc. The reason ITEFLAC needs to be kept up to date of any changes or developments, is to protect the integrity of ITEFLAC accreditation and to ensure that an institution continues to be compliant with current legislation.

What is the complaints procedure?

If a student contacts ITEFLAC to make a complaint about an institution, the student is advised to contact the institution directly to ensure they have tried to resolve the matter according to the institution’s own complaints or grievance’s procedure. If the student has tried to comply with the institution’s procedures and the matter has not been resolved, they may contact ITEFLAC for assistance. The student must provide evidence that they have a valid complaint or grievance and show that they have tried to comply with the institution’s procedure. If the evidence supplied by the student is believed to require further investigation, ITEFLAC will contact the institution directly to try and resolve the matter. The reason for ITEFLAC involvement is to ensure the institution is complying with their procedures in a fair manner. In an extreme or serious situation, the ITEFLAC Council may become involved with the possibility of ITEFLAC accreditation being withdrawn from the institution.

How do I know if a course is accredited?

The International TEFL Accreditation Council (ITEFLAC) is an independent body specializing in the accreditation of TEFL/TESOL course providers and institutions. Applicants wishing to study or work at any institution, including those offering distance or online TEFL/TESOL programmes, should always satisfy themselves that the level of recognition of a relevant award is sufficient to meet their needs. The level of qualification differs from employer to employer.

How do I complain about a provider?

If you contact ITEFLAC to make a complaint about an institution, you will be advised to contact the institution directly to ensure that you have tried to resolve the matter according the institution’s own complaints or grievance’s procedure. If you have tried to do this, but you believe the institution has not complied with their policies and procedures, then you will be asked to forward all evidence relating to the complaint or grievance via email to the ITEFLAC office. If the evidence you have supplied is believed to require further investigation, ITEFLAC will contact the institution directly to try and resolve the matter.

ITEFLAC

Ready to Get Accredited?

Take the next step in establishing your TEFL/TESOL course as a leader in quality education. Contact ITEFLAC today to begin your accreditation process